If your payment fails, we’ll notify you immediately. You’ll have the option to:Update your payment methodRetry the transactionSwitch to a different plan.
Your account may be paused if payment isn’t resolved.
You can download your invoices anytime: Log into your Inriskable account.Go to Account Settings → Billing. Click Download next to the invoice you need.
To update your card or billing address: Navigate to Account Settings → Billing Info. Enter the new details and save.
Changes will take effect immediately and be used for the next billing cycle.
You can upgrade, downgrade, or cancel your plan at any time: Plan changes take effect immediately or at the next billing cycle, depending on your selection.
When you cancel, your access remains active until the end of your current billing period.
If you’re unsure about a charge, invoice, or refund, reach out—we’re here to help.
Email: support@inriskable.com
Support Hours: Monday to Friday, 9 AM – 6 PM (SGT / HKT)
Response Time: Within 3 business day