System Notice

ACRA is currently undergoing maintenance.

Due to ongoing maintenance on ACRA’s end, certain features on Inriskable — such as shareholder structures, valuations, and financial information for Singapore companies — are temporarily unavailable. We're in touch with ACRA and currently waiting for their update. We’ll bring those features back online as soon as their service resumes.

For urgent information, you can head directly to
ACRA’s official site or contact them at (+65) 6248 6028 for assistance in the meantime.

If you need assistant on requesting refunds, technical supports regarding this matters, please contact us as below. Thanks for your patience, and your excellent taste in due diligence platforms.

Contact us

Technical Support

Encountering a bug or need help navigating the portal?

📧 Support: support@inriskable.com

Support request

Billing & Account

Need help with payments, invoices, or your subscription?

Request for refund

Support Hours

🕘 Monday – Friday, 9:00 AM to 6:00 PM (SGT / HKT)

We aim to respond within 2 business day.

General

What is Inriskable?

Who uses Inriskable?

What data does Inriskable provide?

How frequently is data updated?

Do you offer API access?

Can I search companies by region?

Troubleshoot & Technical Support

How do I reset my password?

Can I export data from Inriskable?

I'm having trouble logging in. What should I do?

The page isn’t loading or shows an error. What can I try?

I can’t see company data after searching. What’s wrong?

Can I access Inriskable on mobile devices?

I'm experiencing slow loading speeds. What should I check?

Is Inriskable compatible with all browsers?

Billing & Payment

What payment methods do you accept?

How do I get an invoice for my subscription?

Can I switch plans or upgrade my subscription?

What happens if my payment fails?

Can I cancel my subscription at any time?

Do you offer refunds?

Is my payment information secure?

Do you offer discounts for teams or annual plans?

I need to update my billing information—how do I do that?

How can I contact someone about a billing issue?

Data and Coverage

What types of companies are covered by Inriskable?

Can I access data on companies outside of Singapore, Hong Kong, or China?

What kind of data is included in a company profile?

How do you collect and verify the data?

Can I request data for a specific company not currently listed?

How can I ensure the accuracy of the data I find on Inriskable?

Are there any limitations to the data I can access?

Security & Privacy

How is my personal or account information stored?

Do you share or sell user data with third parties?

Can I request to delete my account and data?

Does Inriskable use cookies or tracking technologies?

Who can access my data within your team?